Dinezy

Terms of Service

Last updated: August 8, 2026

These Terms of Service ("Terms") govern your access to and use of Dinezy' website, applications, APIs, and related services (collectively, the "Services"), including both the product at dinezytech.com and the public marketing and blog site at showroom.dinezytech.com (the "Site"). By accessing or using the Services or the Site, you agree to be bound by these Terms.

1. Definitions

  • "Dinezy," "we," "us," or "our" refers to YouHao Technology LLC, a limited liability company organized in the State of Wyoming, operating the Dinezy platform.
  • "User," "you," or "your" refers to any individual or entity accessing the Services or the Site.
  • "Account" means a registered Dinezy user account.
  • "Brand" means a business entity under which one or more locations or stores may be managed.
  • "Content" means any data, text, images, files, recipes, inventory records, checklists, messages, or other materials submitted or generated by Users.
  • "Subscription" means a paid or free plan offered by Dinezy.
  • "Site" refers to showroom.dinezytech.com, Dinezy's public marketing and blog site.

2. Overview of the Services

Dinezy provides a cloud-based software platform designed primarily for food and beverage businesses, including restaurants, cafés, bakeries, and culinary operations. The Services may include inventory management, recipe costing, operational checklists, multi-location management, and related analytics. The Services are accessed at dinezytech.com and require an Account.

The Services are not intended for medical, legal, financial, or safety-critical decision making. Reports, analytics, and cost calculations generated by the Services are for informational purposes only and do not constitute professional advice.

3. The Marketing Site (showroom.dinezytech.com)

In addition to the Services described above, Dinezy operates the Site, a public marketing and blog site providing product information, pricing, and educational content about restaurant operations, food cost, and inventory management for independent restaurant owners. The Site does not require an Account, login, or payment. Content on the Site — including blog articles, cost calculations, and benchmarks — is for informational purposes only and does not constitute professional financial, legal, or business advice.

3.1 Acceptable Use of the Site

In addition to Section 10 (Acceptable Use) below, which applies to the Services generally, you agree not to:

  • Use automated scripts, bots, scrapers, or crawlers to extract content from the Site beyond what is permitted by its robots.txt
  • Attempt to interfere with or disrupt the Site or its underlying infrastructure

3.2 Site Content & Intellectual Property

All content on the Site — including text, graphics, and the Dinezy name and logo — is owned by YouHao Technology LLC or its licensors. You may not reproduce or redistribute this content for commercial purposes without our written permission.

3.3 Links to Third-Party Resources

Blog content on the Site may link to third-party resources cited for reference. We are not responsible for the content, accuracy, or practices of any third-party site linked from the Site.

4. Eligibility & Intended Use

You must be at least 18 years old and have the legal authority to bind any business entity you represent. You agree to use the Services only for legitimate business purposes within their intended scope. Dinezy reserves the right to verify eligibility and refuse service at its discretion.

5. Beta / Testing Version Disclaimer

The Services, or certain features, may be offered in a beta, testing, or trial phase. You acknowledge that such features may be incomplete, contain errors, or change without notice. Use of beta or trial features is at your own risk. Dinezy makes no guarantees regarding the availability, accuracy, or continuity of beta features.

6. Account Registration & Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your Account. You agree to provide accurate and up-to-date information at all times. Account credentials may not be shared among multiple individuals. Dinezy is not liable for losses arising from unauthorized account access caused by your failure to secure credentials.

7. Subscriptions, Payments & Refunds

7.1 Subscription Plans & Limits

Dinezy offers free and paid subscription plans. Each plan includes specific usage limits, which may include the number of users, inventory items, and recipes.

All usage limits are calculated at the brand level and aggregated across all locations or stores under the same Brand, unless explicitly stated otherwise.

Upon successful brand registration, a free subscription plan is automatically activated for evaluation purposes.

7.2 Trial Periods & Automatic Conversion

If Dinezy offers a trial period for a paid subscription, the trial is provided solely for evaluation purposes.

Unless canceled before the end of the trial period, the subscription will automatically convert to a paid subscription, and the applicable subscription fee will be charged using the payment method on file. No refunds will be issued for charges incurred due to failure to cancel before the end of the trial period.

7.3 Subscription Activation, Upgrades & Downgrades

Paid subscription features are activated only after successful payment confirmation by our payment processor (e.g., Stripe).

  • Upgrades take effect immediately upon successful payment, with proration calculated automatically by Stripe.
  • Downgrades take effect at the end of the current billing period, with the downgraded plan applied in the next billing cycle.

7.4 Cancellation & Refund Policy

Subscription cancellation does not result in a refund of fees already paid.

Upon cancellation, access to paid features will continue until the end of the current billing period. No refunds or credits will be issued for any unused portion of the subscription period.

7.5 Late Payments & Failed Charges

Dinezy uses Stripe's Smart Retry policy for subscription payments.

If payment attempts continue to fail for up to two (2) weeks after the start of a new billing cycle, Dinezy may downgrade the subscription to the free plan. During or after such downgrade, access to paid features may be restricted or disabled.

Users are responsible for exporting or backing up their data prior to any subscription downgrade or suspension. Dinezy is not responsible for any loss of data or functionality resulting from failed payments or subscription downgrades.

7.6 Overage & Enforcement

If usage exceeds the limits of the current subscription plan, certain features may be restricted, limited, or placed into read-only mode. Users may receive notifications encouraging an upgrade.

Dinezy will not force an automatic upgrade without the user's explicit consent.

7.7 Billing System of Record

Subscription billing, payments, and proration calculations are processed and recorded by third-party payment providers such as Stripe. In the event of any discrepancy, the payment provider's records shall prevail.

7.8 Taxes

Subscription prices may exclude applicable taxes, including sales tax or VAT. Applicable taxes may be added at checkout or invoiced as required by law.

8. User Content & Data Ownership

You retain ownership of your Content. You grant Dinezy a non-exclusive, worldwide, royalty-free license to host, process, and display Content solely to provide the Services.

You are responsible for the legality, accuracy, and completeness of your Content. You represent and warrant that your Content does not infringe the intellectual property rights, privacy rights, or any other rights of any third party.

8.1 Feedback & Suggestions

If you submit feedback, feature requests, bug reports, or suggestions regarding the Services ("Feedback"), you hereby assign to Dinezy all right, title, and interest in and to such Feedback. Dinezy may use Feedback for any purpose without compensation or attribution to you. You waive any moral rights you may have in such Feedback to the fullest extent permitted by law.

9. Data Retention & Deletion

Operational and billing records are generally retained for up to seven (7) years, or longer if required by law.

If a Brand account is deleted or terminated, Dinezy will retain your data for thirty (30) days following termination, during which time you may export your data. After this period, associated data will be permanently deleted and cannot be recovered, subject to applicable legal retention requirements.

10. Acceptable Use

You agree not to misuse the Services. Prohibited activities include, but are not limited to:

  • Attempting to reverse engineer, decompile, disassemble, or otherwise derive the source code of the Services
  • Reselling, sublicensing, or white-labeling the Services without written permission
  • Using the Services to develop or assist in developing a competing product or service
  • Interfering with or disrupting the integrity, security, or performance of the Services or their underlying infrastructure
  • Using automated scripts, bots, scrapers, or crawlers to access, extract, or index any portion of the Services without prior written consent
  • Sharing, transferring, or selling Account credentials to any third party
  • Uploading, transmitting, or distributing malicious code, viruses, or harmful data
  • Using the Services for unlawful purposes or in violation of any applicable local, state, national, or international law
  • Attempting to gain unauthorized access to other users' accounts, data, or systems
  • Impersonating any person or entity or misrepresenting your affiliation with any person or entity
  • Uploading, storing, or transmitting sensitive personal information of any individual, including Social Security numbers, government-issued identification numbers, financial account numbers, or payment cardholder data as defined under the Payment Card Industry Data Security Standard (PCI-DSS)

Dinezy reserves the right to investigate suspected violations and, at its sole discretion, to suspend or terminate access without prior notice.

10.1 Workplace Communication Features

Dinezy may offer an internal bulletin board or announcement feature allowing Brand administrators to post notices and operational updates for team members ("Bulletin Board").

Nature of the Feature: The Bulletin Board is designed for internal business communication and is not a general-purpose messaging, chat, or confidential communications platform. Users should not treat it as a secure or private channel.

Employer Responsibilities: Brand administrators who use the Bulletin Board agree to:

  • Be solely responsible for all content posted through the Bulletin Board
  • Not post content that is harassing, discriminatory, defamatory, obscene, or otherwise unlawful
  • Inform employees and team members that the platform is used for workplace communication and that their activity may be visible to authorized administrators

Dinezy's Role: Dinezy does not moderate Bulletin Board content in real time and is not responsible for content posted by Brand administrators or their team members. Dinezy reserves the right to remove content that violates these Terms.

No Guaranteed Delivery: Dinezy does not guarantee delivery, receipt, or acknowledgment of Bulletin Board posts.

10.2 Employee Data & Employer Obligations

If you use the Services to manage, invite, or communicate with employees or team members, you are acting as the data controller for their personal information. You represent and warrant that:

  • You have obtained all necessary consents, authorizations, or legal bases required under applicable law to share your employees' personal data with Dinezy
  • You will inform your employees about how their data is processed in connection with the Services
  • You will comply with all applicable employment and privacy laws regarding the collection, use, and monitoring of employee data

California Employers: California law imposes specific requirements on employers regarding the monitoring of employee electronic communications, including under the California Invasion of Privacy Act (California Penal Code Sections 631 and 632). If you use the Services to post notices or track employee engagement, you are responsible for ensuring employees have appropriate notice or have consented to the visibility and potential monitoring of their activities on employer-provided platforms, as required by applicable law. Dinezy is not responsible for your compliance with employment laws applicable to your jurisdiction.

11. Indemnification

You agree to indemnify, defend, and hold harmless Dinezy and its officers, directors, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees and costs) arising out of or in any way connected with:

  • Your access to or use of the Services or the Site
  • Your Content
  • Your violation of these Terms
  • Your violation of any applicable law or the rights of any third party

Dinezy reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you.

12. Third-Party Services

The Services may integrate with third-party tools or services (e.g., Stripe for payments, cloud infrastructure providers). The Site may link to the Services and to third-party resources cited in blog content. Dinezy is not responsible for third-party services or sites, their availability, their security practices, or their policies. Your use of third-party services is governed by their respective terms and privacy policies.

13. Privacy

Your use of the Services and the Site is subject to our Privacy Policy, which is incorporated herein by reference.

14. Disclaimers & Force Majeure

14.1 No Warranty

THE SERVICES AND THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Dinezy does not warrant that the Services or the Site will be uninterrupted, error-free, or free of viruses or other harmful components. Dinezy does not warrant the accuracy or completeness of any analytics, reports, cost calculations, or blog content generated or published by Dinezy.

14.2 Force Majeure

Dinezy shall not be liable for any delay or failure to perform its obligations under these Terms to the extent such delay or failure is caused by circumstances beyond Dinezy' reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, internet or telecommunications failures, power outages, government actions, third-party service provider outages (including cloud infrastructure or payment processors), or any other event of force majeure.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Dinezy shall not be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption, arising out of or related to your use of or reliance on the Services or the Site, or your inability to use either.

Dinezy' total cumulative liability for any claims arising under these Terms shall not exceed the total fees paid by you to Dinezy in the three (3) months immediately preceding the event giving rise to the claim. For free-tier users and for use of the Site (which requires no payment), Dinezy' maximum liability shall not exceed fifty U.S. dollars (USD $50).

16. Termination & Suspension

Dinezy may suspend or terminate access to the Services at any time for violations of these Terms, applicable law, or for any other reason at Dinezy' discretion, with or without notice. Account suspension is independent of subscription billing status and does not automatically entitle users to refunds.

Upon termination, your right to access the Services ceases immediately. Sections 8.1 (Feedback), 11 (Indemnification), 14 (Disclaimers), 15 (Limitation of Liability), 17 (Governing Law), and 19 (Severability) shall survive termination.

17. Governing Law & Arbitration

These Terms shall be governed by the laws of the State of Wyoming, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms, the Services, or the Site shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, on an individual basis. The arbitration shall take place in the State of Wyoming. Class actions and class arbitrations are not permitted.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or confidential information.

18. Assignment

You may not assign or transfer your rights or obligations under these Terms without Dinezy' prior written consent. Dinezy may freely assign these Terms, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, without your consent. These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors and assigns.

19. Severability & Entire Agreement

19.1 Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.

19.2 Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Dinezy with respect to the subject matter hereof (including your use of both the Services and the Site) and supersede all prior or contemporaneous agreements, representations, warranties, or understandings, whether written or oral.

19.3 Waiver

Dinezy' failure to enforce any provision of these Terms shall not be construed as a waiver of its right to enforce such provision in the future.

20. Changes to These Terms

We may update these Terms from time to time. We will notify users of material changes via email or a prominent notice within the Services. Continued use of the Services or the Site after the effective date of updated Terms constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services and the Site.